With Microsoft Office 365, more specific Outlook in a multiuser environment is problematic, if pure Microsoft Remote Desktop Services or with Citrix XenApp/XenDesktop. The Exchange servers are in the Cloud, and therefore the Outlook Cache mode is required. With activating the cache mode together with roaming profiles, the OST file is stored under AppData\Local\Microsoft\Outlook and can grow up to 100GB.

This results in the following issues:

• Profiles grow and therefore the login time increases.
• The OST file needs to be collected from AppData\Local.
• Redirecting the OST file to a network share isn't really supported by Microsoft.
• Redirection in general works but reading the file through SMB can be an issue.

Next to the cache mode there is also the SearchIndex for Outlook and comes with the same issues. What are the solutions offered by Microsoft and Citrix for multiuser environments? Since the release of Citrix User Profile Manager (UPM) version 7.18, Outlook cache mode and SearchIndex can be used.

Quite often customer tells me that they want to optimize the Windows server performance by running some scripts found on the Internet and they are also setting a bunch of registry keys. In my opinion, this is not just dangerous but can also cause issues later and then everybody is analyzing while spending a lot of time. On the other hand, the same customers do nothing to optimize the user session and waste sometimes a lot of resources and again getting more likely issues.

Let me explain why you should NOT care about the server and focus on the user session.  

Recently a customer of mine had a task for me to solve. "Can we authenticate against Netscaler Gateway with just username and a security token from a nondomain joined client and get access to a full Citrix ICA session?" The customer wants the employees to work password free and the reason they use SmartCards in-house with all domain-joined clients. The company clients have no problem connecting externally to the corporate network but what about the private clients? For that reason, only users get a security token and that's it. In the past, users had to use at least one time a password against Webinterface and save it.

Here comes Citrix Federated Authentication Service to rescue!

Printing has always been an issue with Citrix, or the Remote Desktop Services (RDS), and still is. Therefore, I have compiled a list of "Printing rules with Citrix" where parts of it also apply to pure Remote Desktop Services. Settings are for XenApp / XenDesktop and Microsoft Windows Server 2008 R2 and above, but you will find most or some of the settings work with previous versions, as well.

This is a renewed and extended version; a 2017 edition, if you like. 

This is a three-part article about internet browsers in multiuser environments like Citrix Server VDA or Remote Desktop Service (RDS). The articles explain how to deploy and configure the internet browsers to work smoothly in those kinds of environments. The most common browsers used by my customers are Microsoft Internet Explorer, Google Chrome, and Mozilla Firefox; therefore, a three-part article.

Please be aware that some things might change between browser versions and need to be checked with each version.
This is part three about Mozilla Firefox. 

This is a three-part article about internet browsers in multiuser environments like Citrix Server VDA or Remote Desktop Service (RDS). The articles explain how to deploy and configure the internet browser to work smoothly in those kinds of environments. The most common browsers used by my customers are Microsoft Internet Explorer, Google Chrome, and Mozilla Firefox; therefore, a three-part article.

Please be aware that some things might change between browser versions and need to be checked with each version.
This is part two about Google Chrome.